Data deletion

Effective October 29, 2026

Blade Neural Link is the Meta app businesses use to connect their Instagram accounts and Facebook Pages to the Blade Link sales brain. This page explains how to ask us to delete your data. What we store is detailed in the privacy policy.

If you messaged a business that uses Blade Neural Link

1. Email info@bladelink.company with the subject “Data deletion – Blade Neural Link”.
2. Tell us your Instagram username or Facebook name, which business you messaged and, if you remember, the approximate date.
3. To make sure the account is yours, we may ask you to send a short message to the business from that same account.

You can also ask the business directly: it has the same information and will pass the request on to us.

If you are a business with connected accounts

1. Remove the app on Facebook: Settings & privacy › Settings › Business integrations, select Blade Neural Link and click Remove. From then on we stop receiving messages and data from your accounts. What is already stored is kept, so you do not lose your history if you reconnect.
2. If you also want us to delete everything stored, email info@bladelink.company from the address you signed up with.

What we delete and when

• A person’s data: their messages, comments, the record with summary and score, the information they shared in the conversation and any events pending delivery. We do it within 5 business days of the request and confirm by email.
• A business’s data: when the business asks, its conversations, records, saved posts, settings and access tokens, within 30 days.
• We keep backups under the same security measures. Data deleted on request is not restored from them.
• We only keep what the law requires (for example, a business’s invoicing) and aggregated statistics that do not identify anyone.
• Anything already sent to Meta as a conversion event or audience is managed by Meta under its policies. After your request we send nothing else about you.

Contact

Blade Link Argentina SAS · info@bladelink.company. If we do not reply in time, you can file a complaint with Argentina’s data protection authority, the Agencia de Acceso a la Información Pública (AAIP).